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FAQ

It’s an accommodation which is a cross between a hotel and a rental apartment. This is not a very common accommodation style in Japan but is common in Southeast Asia and mostly expatriates from overseas companies use it.

  • Annual contract is the basic style but monthly payment can be accepted. You could stay even for one night depending on the accommodation.
  • All the rooms are furnished and also equipped with electric devices and other necessary facilities even for a longer stay.
  • The utility expenses are included in the price.
  • You can request room cleaning, free linen exchange and a laundry service as in a hotel.
  • Breakfast is usually included in the price.

SANCREST offers free daily room cleaning.
For mid-to-long stay guests, we provide free linen exchange once every 2 to 3 days, and for daily stay guests, once every day. We provide free laundry service unlimited items per day. After that, dry-cleaning and same-day cleaning services will be charged.
We also provide free breakfast at Kuretake (Japanese restaurant) and we help you with car arrangement and pick-up service at the front desk.

  1. ① House Cleaning Service
    We provide everyday free house cleaning service except for Sunday.
    We change linen 2 times a week for middle and long term guests and change it everyday for daily use.
  2. ② Laundry Service
    We provide free unlimited laundry serivice serivice except for Sunday.serivice except for Sunday.
    We also accept the same day laundry service and dry cleaning service for a fee.
  3. ③ Breakfast, Room Service, Restaurant
    We provide Japanese breakfast everyday. Our direct manage restaurant `Kuretake Restaurant` opens 365days a year.
    We have wide complete food and drink menu. We accept for service too.
  4. ④ Transportation Service
    We provide airport transportation service, factory transportation service,and Lippo Chikarang area transportation service for a fee or free based on the contract. We arrange Blue Bird Taxi too.
  5. ⑤ Japanease TV Channel
    We provide free 8 Japanease TV channels.

Nasi Goreng is one of the famous Indonesian food and is very delicious.
However, Indonesian food has stronger taste compared Japanese food and since they have a lot of fried food, some Japanese people find it difficult to eat every day.

For that reason, Japanese long-stay guests tend to eat a lot more Japanese food. The Japanese restaurant is usually packed during lunch time.

Since wireless connection is common in Indonesia and the communication situation is not very good, there are times when the connection gets cut off suddenly. The internet infrastructure is not well-organized compared to that of Japan.
It’ll be very important for business people, especially for long-stay people to secure a reliable internet connection.

There are now hotels that charge for internet connection in Indonesia but SANCREST provides free wireless internet service that you can use around the apartment.
This is one of the great attractions of SANCREST.

About our payment system

We ask for payment in advance on your arrival.
SANCREST is not a hotel but a serviced apartment, so we won’t charge for service fee. Japanese staff will take care of your payment.

In addition, 10% of value-added tax will be added to your bill, so please bear this in mind, regardless of corporate use or individual use in Indonesia.
Also in case of the corporate use, PPH4-2 (Withholding tax system) will be applied, so please contact us for further information.

Supervision of NAC Global http://ja.nacglobal.net/